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Shipping  & Delivery Policy

SHIPPING AND DELIVERY

What You Need to Know

For Return of your product, We are responsible if you received the wrong product or any exchange policy is offered to you at the time of purchase which doesn’t include the shipping charges

 

Shipping charges may vary and subject to change.

 

If you want to return the product mail us at the following address

2ND FLOOR OF BUILT-UP PROPERTY, A-21, STREET NO. 17, BLOCK-A, BHARAT VIHAR, RAJA PURI, UTTAM NAGAR, West Delhi, Delhi, 110059

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at thestreetbooks@gmail.com and

send your item to: 

2ND FLOOR OF BUILT-UP PROPERTY, A-21, STREET NO. 17, BLOCK-A, BHARAT VIHAR, RAJA PURI, UTTAM NAGAR, West Delhi, Delhi, 110059

RETURNS

The Small Print

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

Additional non-returnable items:

  • Gift cards

  • Downloadable software products

  • Some health and personal care items

 

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer.

 

There are certain situations where only partial refunds are granted: (if applicable)

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Contact Us

Address

2ND FLOOR OF BUILT-UP PROPERTY, A-21, STREET NO. 17, BLOCK-A, BHARAT VIHAR, RAJA PURI, UTTAM NAGAR, West Delhi, Delhi, 110059

Contact

+91 77038-52271

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Opening Hours

Mon - Fri

2:00 pm – 8:00 pm

Saturday

2:00 pm – 9:00 pm

​Sunday

12:00 pm – 9:00 pm

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